Restaurants and hospitality
Restaurant tech that runs at service speed. Agents in ordering, delivery and operations.
Restaurants run on minutes and margins. I own the product and AI architecture for restaurant and hospitality technology, so agents take the routine work and staff keep the guest.
- Restaurant tech product owner
- Agentic development
- Operations agents
The challenge
Orders arrive faster than staff can answer. Every delay costs a guest.
Orders, delivery and guest questions peak right in the middle of service. Agents can take a large share of that work, as long as they follow the restaurant's rules and hand the exceptions to a person.
How I help
Pick where to start. Six ways to work together in restaurants and hospitality.
Three outcomes at a fixed price, and three roles monthly or on demand. Most clients start with one and add a second.
SaaS & AI product launch
Agentic frame included
A restaurant or hospitality product launched for its first paying venues.
AI agent evaluation
Right problem, solved right
Ordering and guest agents checked against what a good answer is during service.
Enterprise AI agents
Every decision has an owner
Ordering, delivery coordination or reporting run by agents, with a manager owning exceptions.
Fractional CTO
Technical direction you can trust
Architecture and the development team for restaurant technology and its integrations.
Product Lead
What to build, and why
Venue, staff and guest workflows turned into specs your team can ship.
AI Architect
AI that holds in production
Agents for orders and operations, with permissions, evals and cost limits.
Who you work with
Fractional CTO and product lead, Vienna
I own the product and AI architecture for restaurant technology, where agents are part of how the product is built.
Delivered within my work as Fractional CTO, Product Lead or AI Architect.
“Kristian is certainly one of the top picks in his field.”
Product, technology and AI in one person. So the decisions never contradict each other.
- 25 years
- In software architecture and product, in Europe and North America.
- 50+
- Product launches across startups and enterprises.
- 5.0★★★★★
- Upwork rating, Top Rated Plus, more than $500K earned.
Questions
FAQ
Where do agents help restaurants first?
In order questions, delivery coordination and daily reporting, inside the venue's rules.
Can agents work with our POS and delivery partners?
Yes, through their integrations, with each agent limited to what it may read and change.
Do you lead the development team as well?
Yes, as technical product owner or fractional CTO.
Get in touch
Start with a call.
We go through your product, your team and where AI belongs in your work. You leave with a view on the right first step.
Services: SaaS & AI product launchEnterprise AI agentsAI agent evaluationFractional CTOProduct LeadAI Architect